CMA Begins Private Dentistry Review

Contributing sentiments towards policy:

56% : Areas under consideration include: Access to private dentistry: The availability of private dental services in different areas, and how easily people can switch between providers.Consumer choice and experience: How people search for dental care, compare providers, and understand the information they receive from dental professionals - including how experiences may vary for different consumer groups, such as vulnerable individuals.Treatment prices: How prices for private dental services have changed compared with inflation.Business tactics and behaviour: Whether dentists engage in any practices that may be unfair, misleading or anti‑competitive that could harm consumers or limit their choice.Competition between private dentists: How dental practices compete to attract and retain patients, and whether competition is leading to good results for consumers on pricing, and experience.Complaint and redress mechanisms: Whether people can easily raise concerns or seek redress when things go wrong.Sector regulation: Whether the regulatory frameworks - and how they are enforced - support good outcomes for consumers, including access to clear information.
55% : This could include recommendations to governments to change regulation of the sector, direct action from the CMA, or new guidance to help ensure businesses are clear on their obligations.

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