HMRC 'we owe you money' letters go out to 40,000 people - The Mirror

Contributing sentiments towards policy:

64% : The letter from HMRC stated that "we owe you money" from a tax credit claim, for the 2011/2012 tax year.
60% : The tax credits system including Working Tax Credit and Child Tax Credit ended in April 2025.
60% : The letter said: "You previously had an award for tax credits.
55% : A person contacted the tax authority over social media after unexpectedly receiving a letter.
53% : This comes after a major change to the tax system recently HMRC is writing to tens of thousands of people as the department owes them cash.
53% : The tax authority is expecting to write to a further 38,000 people by the end of January.
52% : Writing on November 3, the person asked : "Do you know if you're sending out tax credit refunds that go back to 2011?
52% : We're currently reviewing historic accounts and writing to any customers we identify with unpaid tax credits, with instructions on how they can receive their payment.
51% : As tax credits have come to an end, we have reviewed your account and found that you have unpaid tax credits due.
43% : "We're sorry that we've not handled your tax credits claim as we should have."
37% : As tax credits have ceased, we're going through all the old records to finalise everything before all the tax credit systems are shut down."

*Our bias meter rating uses data science including sentiment analysis, machine learning and our proprietary algorithm for determining biases in news articles. Bias scores are on a scale of -100% to 100% with higher negative scores being more liberal and higher positive scores being more conservative, and 0% being neutral. The rating is an independent analysis and is not affiliated nor sponsored by the news source or any other organization.